Have you ever wondered what it’s like to be the person who answers when someone calls 911? 911 Telecommunicators are an essential part of every emergency response, but their work often happens behind the scenes. From answering emergency calls and gathering critical information to communicating with police, fire, and EMS personnel, telecommunicators play an important role in helping people during emergencies.
This one-hour introductory class will allow students to explore what a career in 911 dispatch actually looks like. They’ll learn telecommunicators’ tasks throughout their shifts, experience some of the challenges, discover what skills are needed to succeed, and find out what it’s like to work in an emergency communications center. No prior experience is necessary. Students may discover a career they never knew they wanted.
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